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Cancellation of an order

If you wish to cancel or modify an order, you must contact us immediately at We generally try to ship the product as soon as possible but if the product is not shipped then we can cancel the order without any charge. It may also happen that your order has already been sent out when you contact us. If this should occur and you still wish to return a product, please refer to the Returns page.

Nexrobo reserves the right to refuse or cancel any order in cases where an account has an outstanding balance.